Choose your support route
Open existing Drogon TV WhatsApp
This is the existing international support number, not an Australian local number.
Client area
Use the existing portal for account access and available subscription management options.
Help support understand the issue
Include your device model, operating system, player name and the exact error message. Describe whether the problem affects one channel, every channel or other streaming apps as well. Give the date, local time and Australian time zone when it happened.
For a subscription question, include the order reference if you have one. Do not include your password or full card details. If you attach a screenshot, hide sensitive account information first.
Before you buy
Ask support to confirm your preferred channels, Australian availability, device compatibility, simultaneous connections and final checkout currency. Also ask whether a separate player licence or event fee applies.
If you are considering a trial, confirm its current availability, price, duration and included content. No trial purchase or support message is submitted by this static website; the links above take you to the existing service.
Try a quick check first
For buffering, follow the nbn and home network guide. For a missing app, use the device guide to make sure you have the right instructions. For a login issue, compare the fields with your original account message and check that you are not mixing portal and player credentials.